New Patient Registrations
Unfortunately due to unprecedented demand, Dinas Lane Medical Centre is seeing a surge in patients wanting to register with the Practice. Ordinarily we would welcome new patients registering with our Practice.
We are aware some practices have closed in the local area. This huge rise in new patients wanting to join our list is having a knock on effect upon our current patients and their ability to access the surgery for an appointment, as all newly registered patients require a New Patient Health Check appointment, and often many of these new patients have complex health needs that require urgent interventions including prescriptions, consultations and home visits.
We recognise the need to treat all our patients equally and fairly. As such, due to this unprecedented demand, we may not be able to process your request for a new patient registration if you are transferring from another local Knowsley GP Practice.
We will however take note of your details and we aim to try and register you as a patient within the next 28 days.
If, however, you do not currently have a local Knowsley GP within our practice boundary when trying to register, then we will prioritise your new patient registration with our practice.
Extension of our Practice Team
We have recently undertaken a study of our services and acknowledged that we needed to provide additional support to the nurses, therefore we have invested in our practice and appointed an assistant practitioner. Kath has settled in really well and has booked clinics 3 days a week. Kath undertakes Warfarin clinics, chronic disease reviews, vitamin B12 injections, flu & pneumonia vaccines as well as NHS health checks and new patient screening.
Emily has now joined Kath in the above role as she has qualified in September 2018.
We now have a Clinical Pharmacist working with us 5 days a week. Jayne will be dealing with a raft of issues/queries relating to medication which will hopefully allow the GPs more to time to look after sick patients. Jayne will also be holding her own clinics which will decided by the need of the practice/patient.
West Knowsley Primary Care Network
Dinas Lane Medical Centre is part of the West Knowsley Primary Care Network (PCN). The PCN comprises the following GP practices:
Dinas Lane Medical Centre
Bluebell Lane Surgery
Stockbridge Village Health Centre
Cornerways Medical Centre
Pilch Lane Surgery
Colby Medical Centre
Roby Medical Centre
Hillside House Surgery
Primrose Medical Practice
The West Knowsley PCN is ‘Working together to sustain real improvements in both the care of our patients and our working lives.’
‘Your Care in Our Hands’
PCNs use a collaborative team approach to provide care for patients and to coordinate primary health care services. They are a way to provide support for doctors by bringing teams of health professionals together, creating a Patient’s Medical Home
We will work in close collaboration based on accountability, integrity and respect, trusting each other to do a good job and honour commitments.
We will provide care and support that will achieve the best possible outcomes based on the most effective use of our resources and the best practice
We will listen to and respect our patients and each other and ensure we act with insight, understanding and compassion.
We will respond to patients, colleagues and commissioners in a timely and flexible manner, taking responsibility and communicating effectively.
We will always take a measured, balanced and open approach, demonstrating high standards and being open to feedback and owning up to mistakes.